Ox and Cross Publishing

Privacy Notice

Ox & Cross Publishing takes the privacy of its customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our site. If this policy changes then we will let you know via this page, and will give you the opportunity to opt out of any changes which affect you.

This website is owned by The Ox & Cross Publishing Company Limited. If you have any questions about our privacy policy, please write or email our Data Protection Officer at the following addresses:

Kelli Terrington
The Ox & Cross Publishing Company Limited
41A Davenant Road, Oxford, England OX2 8BU

Ox & Cross Publishing recognises the concern of our customers regarding privacy of information. All information you give to Ox & Cross Publishing is stored securely, and is not accessible to other users. Purchases through our website are handled securely through PayPal and Verisign UK Limited. You are able to access the privacy policies of each company through the following links: PayPal Privacy Policy and Verisign Privacy Policy.

Whenever you provide personal information, we will treat that information in accordance both with this policy and with current UK legislation. Ox & Cross Publishing will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

Any information you provide to Ox & Cross Publishing will only be used within Ox & Cross Publishing, and will never be supplied to third parties without first obtaining your consent, or as required or permitted by law.
Ox & Cross Publishing does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Ox & Cross Publishing only with the involvement of a parent or guardian.

What information do we collect?

When you use services on our website, we will require information about you to fulfil your request. This information may include, but is not limited to, details such as your name, your email address, your postal address and your credit card details. When you view our site by linking from another web page we may store the name of that web page for purposes of internal administration.

We also collect general data about the movement of visitors through our site, but this does not use any personal identifiable information. It is used to improve web site structure and content.
To request a copy of the information we have collected about you or update the information we have on file, please contact our Data Protection Officer at privacy@oxandcross.com.

Cookies are text files that websites use to store information on your computer. Ox & Cross Publishing’s website uses "session cookies" to support the navigation system of this Website while you are browsing. These are automatically deleted when you close your browser.

No personal details are collected or stored at any time. Apart from the information described in the Privacy Policy above, we do not maintain any personal information obtained from users through this Website in a retrievable form.
Most web browsers automatically accept cookies but you can usually change your browser to prevent this, although you may not be able to access some parts of our site without them.

How do we use your information?

To notify you occasionally about important changes to our site and new services, and about publications and products that may be of interest to you. If you would rather not receive this information, write to us at the address below or email our Data Protection Officer at privacy@oxandcross.com .

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We do not sell, trade or rent the information we get from you on this site to others.

We do share statistical information with other organisations in order to understand how our website is being used. These statistics will not include any personal identifying information. We collect this by monitoring traffic on the site and using anonymous data. We can then know how people are accessing the website and how long they spend on it in order to improve our services.

Where there are links on our site to other sites, the content of those linked sites is not covered by this privacy policy. These other sites will have separate privacy and data collection practices. We do not have responsibility or liability for these independent policies.

We may disclose information in special cases when we have reason to believe that disclosing this information is:

reasonably necessary to comply with the law
enforce or apply our terms of business
protect our rights and those of our users .

All the data we collect from you on our website is protected against unauthorised access. When you make a purchase through PayPal on our website, your personal information is encoded using Verisign UK Limited’s SSL (secure sockets layer) technology before being sent over the internet. In addition the information you give us is always stored in a database that is not directly connected to the internet. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

By using our website you consent to the collection and use of the information you provide to us. If we change our privacy policy we will highlight the changes on this page.

If you feel that this site is not following its stated privacy policy, you may contact us at the above address or phone number. If you are not satisfied with this response, you may appeal to the Information Commissioner at http://www.dataprotection.gov.uk/.